The 3 Secrets to Effective Communications: How to Effectively Communicate with Your Team, Colleagues, and Customers
Do you find yourself in meetings dealing with conflicting views, that can’t seem to find common ground?
Have you ever felt frustrated listening to conflict in the board room?
Ever found yourself thinking this is Toxic?
You are not alone one of the main things people talk to me about is how to remove conflict and find a way forward. We all know that successful communication is essential for effective relationships.
Here are my 3 Secrets to Effective Communications: How to Effectively Communicate with Your Team, Colleagues, and Customers.
Don’t be concerned about being right,
We often start from a position of wanting to prove that we are right. We get concerned people will judge us harshly if we are wrong. Instead, if we remove the need to be right and seek to understand the other person’s perspective we can find a resolution. When we’re right, we tend to want to prove it and when we do that, we close ourselves off from hearing anything else. Instead of trying to be right, ask yourself what you can learn from the other person’s point of view.
Be patient and understand that people communicate differently. We all have different communication styles and preferences, so it’s important to be aware of these differences and adjust our approach accordingly. Some people are more direct while others may take a more indirect approach.
Try to see things from the other person’s perspective. This can be difficult, especially if you don’t agree with them, but it’s important to try to understand where they’re coming from
Swap judgement for curiosity.
When someone has a different opinion don’t rush to make them wrong be curious about why they think that and why you think the way you do.
Swap Why Questions for What or How – when we are faced with a why question it can trigger us to feel judged, by changing it from why is that important to “what makes that so important to you? we move from a position of judging to one where we seek to understand.
Be curious about ourselves, ask why we think that way, and what is really important to us. Again not in a judgemental way but one seeking to understand. It opens our minds to what if’s
Look for the areas where you agree
Look for the areas where you agree and focus on those first this builds trust and allows you to move forward in a positive way.
Conflict is not necessarily a bad thing, it can be an opportunity to learn and grow if we are willing to view it as such. It’s only when we’re stuck in our own perspectives that it becomes toxic. By focusing first on the areas you agree it is easier to tackle those where you have differing perspectives.
Patience and understanding are key when communicating with others – we all have different communication styles so it’s important to be aware of these differences and adjust our approach accordingly. Seek first to understand, then to be understood. Try to see things from the other person’s perspective and look for the areas where you agree. This will help build trust and allow you to move forward in a positive way. Conflict is not necessarily a bad thing – it can be an opportunity to learn and grow if we are willing to view it as such.
Do you have any tips on how to communicate effectively? Please share them with us! We’re always looking for ways to improve our leadership skills. Thank you for reading, and we hope this article was helpful.
If you want to find out more check us out at www.authenticachievements.co.uk If you enjoyed it please check out our YouTube or our recent blog or subscribe to our Mastermindset Newsletter
You might also like our recent article on The Three Secrets to a Successful Relationships as a Leader https://authenticachievements.com/the-three-secrets-to-successful-relationships-as-a-leader/