Authentic Achievements With Special Guest Amy L. Riley
🎙️ Episode 34: “The Courage of a Leader” with Amy L. Riley 🌟 Welcome back to another inspiring episode of Authentic Achievements Podcast!
We are thrilled to have the incredible Amy L. Riley join us this week. Amy is more than just an internationally renowned speaker, author, and consultant – she is a true powerhouse with over two decades of experience in developing leaders from diverse backgrounds, including big names like Cisco Systems, Deloitte, and Google Drive. In this episode, Amy takes us on a captivating journey through her life and career, sharing the pivotal moments that shaped her into the leader she is today. From earning a Master of Science in Training and Development with a focus on Organization Development from Loyola University in Chicago, to becoming a Certified Professional Behavioral Analyst (CPBA) and a certified Tiara International LLC Coach, Amy’s expertise is both broad and deep.
The highlight of our conversation is Amy’s recently released book, “The Courage of a Leader: How to Inspire, Engage, and Get Extraordinary Results.” This #1 international best-seller is not just a book – it’s a guide for anyone aspiring to lead with courage and make a lasting impact. Amy shares nuggets of wisdom and actionable advice from the book, giving our listeners a sneak peek into the world of leadership excellence. Throughout the episode, Amy’s passion for developing leaders at all levels shines through. Her stories are not just motivational but packed with practical insights that you can apply to your own journey toward success. From her work with global corporations to her dedication to empowering individuals, Amy’s authenticity and commitment to the growth of others are truly commendable.
Tune in to this episode to discover: – The defining moments in Amy’s journey that shaped her leadership philosophy. – Key lessons from “The Courage of a Leader” that can transform your leadership style. – Actionable tips to inspire and engage your team for extraordinary results. Get ready to be inspired, motivated, and equipped with the tools you need to achieve your dreams. Don’t miss out on this enlightening conversation with Amy L. Riley – a leader who exemplifies the courage it takes to make a difference! Find out more at https://courageofaleader.com/ or connect with Amy on LinkedIn – / amyshoopriley 🚀 Subscribe, share, and let’s embark on this journey of Authentic Achievements together! 🎧 #CourageousLeadership#AuthenticAchievements#AmyLRiley#LeadershipJourney
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Transcript:
0:00[Music]
0:09[Applause] hello and welcome to this episode of authentic achievements where have the
0:15absolute privilege of being joined by a good friend The Fabulous Amy Amy welcome
0:22thank you for having me kimal I’m excited to be here oh me too I I always always love our conversations and for
0:28those of us at listening and watching that don’t have the privilege of knowing Amy yet let me tell you a little bit
0:34more about her so Amy L Riley is an internationally renowned speaker author
0:39and consultant she has over two decades of experience developing leaders at all
0:44levels and her clients include Cisco Systems deits and Google Drive Amy
0:50earned a Masters of Science in training and development with an emphasis on organizational development from lyola
0:56University in Chicago Illinois she is a certified professor Prof Behavioral Analyst a certified Tiara International
1:03LLC coach and is certified in the Myers Briggs type instrument her new book is a
1:09number one international bestseller and is entitled the courage of a leader how to inspire engage and get extraordinary
1:16results and I know from having worked with you you do that so eloquently and it’s so exciting for me that the
1:24audience is going to be able to hear how you do that and the impact it has but before we get into that can we start by
1:30telling us a little bit about your journey so far please yes sure Kimel
1:36thanks for the conversation today uh yeah sometimes when we’re further along
1:42in our career and we look back at our journey you can see more clearly how the
1:48pieces fit together and I can even remember sitting in the elementary
1:54school classroom and looking at my teacher right the leader in that space
2:00and I would be thinking oh that really worked right I see how she engaged
2:06everybody in this activity I’m going to do that right and oh that didn’t work like look how many bored faces there are
2:12around me I’m not gonna do that I’m thinking why am I saying this to myself that I’m gonna do this that I’m gonna do
2:18that like my teachers I’m like I don’t want to be a teacher well evidently I did want to be
2:23a teacher just for adults not for children but it was me starting to
2:29notice how leaders work and how they engage the
2:34people around us right how they get us focused on achieving something or not
2:43right so I was noticing teachers and then as I got into the work world I was
2:48noticing different cultures and how things worked in different kinds of companies in
2:54different kinds of Industries and I found that really interesting Kimel
2:59especially sometimes you would look at organizations from the outside and feel like that’s pretty that’s pretty simple
3:05that seems straightforward and then you get inside the organization you’re like oh no this is much more complex nuanced
3:13and interesting than one might imagine from the outside looking in uh I also as
3:20I started being a talent development uh professional I started to
3:26notice that hey I use similar approaches to do what I do but the end product
3:34looks different right the development opportunities how we’re engaging with Le
3:40leaders at different levels looks different and I loved figuring out that
3:46puzzle yeah what do we do that’s going to get the best return on our effort
3:52return on our investment create the best development experiences challenging
3:58leaders at the right level uh across the organization and now I’ve had the
4:04opportunity to do that as an external leadership development consultant coach
4:10speaker for the last 26 years and it’s been a really fun Journey amazing and
4:17you must have you must have met so many amazing people and seen so many differences and I I love what you you
4:22said about um you know I often say to people life only does make sense in the rear view mirror it’s only when we look
4:29back that actually we see how the how the parts met how they joined up and
4:35what the picture was supposed to be I remember saying on a podcast once and I got told by everybody listen that you
4:40blew my mind I was like life’s like doing a jigsaw puzzle without the Box you don’t know is that you’re going to
4:47get all you can do is keep matching the pieces it will come to view so not to
4:54blow anybody’s mind but it sounds like that’s kind of been part of your journey so can I ask what is it that makes you
5:00do what you do and why the focus on leaders yes I will admit when I first
5:06started my own business my initial thought was customize learning I
5:12definitely knew I didn’t want to create programs um to call them out of the box
5:18programs you know and and and do the same thing all the time I loved the
5:23variety and at first I thought you need customized Learning and Development um
5:29I’ll I’ll work with you on that it very quickly became a focus on leaders Kim
5:36aell CA I got really passionate about um supporting leaders and seeing just how
5:44big of a job it is when leaders are doing it well when they’re doing their
5:51due diligence when they’re figuring out how do I support each individual on this
5:56team how do I take care of the team collectively how do I accomplish what
6:01the organization needs me to accomplish and there’s pressures and needs coming
6:07from every direction and when a leader is doing it well no one knows how much
6:14that leader is taking on other than that leader themselves and I love when I can
6:22show up and provide any sort of support and sometimes that’s a little bit of a
6:28release B for short term right see seeing something different thinking of a practice that’s G to um uh uh get them a
6:36little bit of more time back in their days right and then also you know how do we make those
6:43longstanding transformational changes that really have them work with more
6:49ease over time I love that and it’s so true as as you know with leaders we we
6:55often forget that there are also people you know and as people we are perfectly
7:00imperfect we’re you know we make mistakes we carry burdens that that come around with us and and I love him that
7:08what you do is you provide them with a space where they’re listened to um
7:14because that’s one of the things that I I believe you deep at my heart that as human beings we want to be listened to
7:20we want to be understood and we want to be respected and that doesn’t mean say we never disagree but we don’t disrespect and often as
7:28Leaders they get listened to as in they tell you what you you know the direction and where you need to go but do they get
7:34listened to as in them how it feels right now what what I’m going through
7:40what’s the what’s the balance that that I’m carrying and and that’s a huge part
7:46of what you provide for them isn’t it is that ability to sound that through to
7:51have somebody who can listen advise um give them some other pointers give them
7:58some other perspective so that it feels less alone would that be a fair summary of kind of what you do I I’d really love
8:06to hope so right to Kimel that they feel that way having spent time with me I do
8:12know that my style is very acknowledging I want folks to
8:18acknowledge what they’re taking care of and what they’re taking care of really well it’s so easy to see the Gap in
8:25front of us right like what we need to do next and not recogn the Gap behind us
8:31what what what we have transformed what we are taken care of what we are doing
8:37well so I have that acknowledging style and then I’m also really focused on
8:44having leaders step into their own style what are their strengths what are their
8:50preferred ways of operating and how do they leverage that to the best of their
8:56ability not that we don’t have to modify our style and modify what we’re doing in different
9:02situations but I feel like if leaders know who they are authentically as a
9:09leader back to the podcast name here right who they are authentically as a leader then they’re their most powerful
9:17they’re the most engaged they’re interested in what they’re up to oh I
9:22love that and and I notice um because I too certified in in mbgs it almost
9:28reminds a bit like that which is you know your mybs just tells you what your natural preference is it doesn’t mean to
9:34say you can’t adapt it it doesn’t mean to say you can’t amend or or know what it is but you need to start with it to
9:41know to know yourself then be able to make conscious choice about how you adapt and evolve to
9:48the situation to have the biggest impact on others in a positive way isn’t it yes
9:53very well said I love it so can I ask you what do you think is the most
9:59important thing for leaders to do and to focus on right now ah I one of my wishes is that every
10:09leader in our world declare what I call a leadership Legacy Kimel and a
10:17leadership Legacy is our purpose our bigger picture commitment for our
10:24leadership and it can be a wide range of things right I’ve worked with leaders
10:30whose leadership Legacy is I come into your organization and I Implement Erp
10:35systems right I help get realtime uh valuable data to all employees across
10:41the organization and that’s what they’re about and they do that again and again and again other leaders leadership
10:49legacies sound more like I bring care and compassion to every project and
10:54every interaction right or I simplif I’m the person that helps simplify and streamline or I’m the one that Fosters
11:01Innovation or I’m the one that gets work done with global teams right I bring
11:08this kind of business model to different organizations it can be a whole range of
11:14things but what needs to be true about it is that it leverages your strengths
11:20you know you provide value when you’re doing it and you love it it energizes
11:26you and I’ve worked with emerging leaders kadel and I’ve seen the power
11:31when we early in our careers declare this is my leadership Legacy this is the
11:38purpose this is what I’m up to it calls us to play bigger it calls us to get over any
11:47normal and natural human considerations uh it does enable us to set that ego aside at times and say this
11:56is who I am this is what I’m I’m about and even Kim andell if the merging leaders don’t get it quite right they’re
12:03they’re very close right they don’t get it quite right then they’re playing into that fully and then they can tweak that
12:11right and get the additional awareness that they need to really early on I love
12:17that because I think it it allows us to really focus doesn’t it and it it reminds me a little bit of um in the
12:24book of uh The Seven Habits of Highly Effective People and Stephen Ki talks you having a personal mission and I
12:32reread it recently uh sorry that’s a lie I listened to it on AUD ball because it
12:38his son that was reading it and and the only reason I correct myself is it’s importance in the story and he said that
12:43it was one of the things that they also did was create a family mission statement yeah spent time as a family to
12:50do it and Scarlet and I have done that uh recently one it was it was a beautiful activity to do um but it holds
12:58us to account now um so she she and she’ll hold it against me she’s seven she’s not even quite seven for the
13:04couple of weeks but but ours was to live a life of passionate curiosity and to
13:09pass our thoughts words and deeds through the lenses of is it kind is it honest and does it add value and it’s
13:16really helped us Define what it is we’re trying to do and Define where we’re going to be and and I live to your point
13:21on owning that Legacy owning what it is that you are here to do and how you want
13:27to show up really helps you to hold yourself to account to play bigger and
13:35to quash that ego as you say um and I love that doing I can see you know doing
13:42that early when I think about you know when I first got into to leadership I think I was like a hyperactive puppy dog
13:49just watch the drown want to make um and it took me a long time to I
13:55then tried to move that to one side and and kind of do do something else and it wasn’t until probably 15 years in that I
14:01owned the fact that I live my life like a hyperactive puppy dog that’s okay that’s me that doesn’t mean say I can’t
14:08lead and I can’t lead big organizations and I can do when I stop trying to be something I’m not and I step into how
14:15that benefits the people I lead and where I’m going so I love that you’re giving giving people that space to
14:22find the who they want to be as a leader and what impacts they want to have as a
14:30result of that yeah I love that you’re starting these inquiries with your daughter at six years of
14:37age I know poor soul I say the other day I was like poor poor little thing’s gonna be on a performance Improvement
14:45blast not I would never do that to her she’s amazing but she I think she’s got me on one if I’m
14:51honest it’s it I think it’s really lovely when we realize we’re leaders in
14:57all areas of our lives right and this is about you know how do we be the best humans that we can be and my our kids
15:05are teenagers now but back when they were seven we were talking about strengths yeah because I thought and I
15:12really thought it was important in our family because we have two kids that are very different right and we parented
15:18them very differently and never wanted them to think it was unfair but you have
15:24different strengths right and translating that to leadership in the workplace you have different team
15:29members with different strengths and they need different kinds of leadership and different kinds of encouragement and
15:37ways to present challenges and uh yeah we were um doing
15:43that in our own home I love that because I often say you know I’ve learned more about leadership since becoming a mom um
15:50than I did in the 25 years before when I was leading because there’s nothing like trying to negotiate with a child to
15:57teach you about the importance of the words you use and the tone that you use and the environment in which you create
16:05which we know has such an impact in in our leadership world and and I always talk to scholet about the fact that you
16:10know it’s not you’ve not made a naughty you’re not naughty you might have made a naughty choice but you’re not naughty um
16:18so never align yourself to to to the um you to the label and she calls me out in
16:24it all the time when you’re putting the dogs leaping at my head and I be like this silly animal she’ll go he’s not a
16:29silly animal M he’s making a silly Choice I’m like very true yes he
16:35is but I love that actually she gets it she understands it she processes it and
16:41and you’re right we’re all leading um in so many elements of our life in you
16:48almost in every element of our life we’re either a leader or a follower very often both in in place and I think you
16:57being able to to develop those skills early and acknowledge that we’re different we don’t have to be the same
17:04um and actually we can play to our strengths and then we find people that are strong where we’re
17:11weak because that’s going to be what what elevates US what advice can you can
17:16you give to to leaders to how you you gain the confidence to step into your
17:23authentic self yeah so first is a
17:28awareness right knowing knowing who you are knowing what that is um I often have
17:36leaders complete a leadership autobiography who are you who are you
17:42about you know ultimately there’s a leadership Legacy on there uh but often we build up to that what’s important to
17:48you as a leader right your leadership values what’s your story right your experiences and where you came from
17:56shape who you are I from a small town Kimel and I knew that my upbringing was
18:03sheltered and I didn’t have a lot of exposure to different kinds of environments different kinds of people
18:10so I went to a large University right I knew like I I and I make choices in my
18:15life now I’m curious I want to expose myself to different communities and
18:21types of people and I think that has impacted who I am as a lead as a leader
18:27and valuing indiv idual ISM right the uniqueness of each person and then also
18:32on there’s like what’s our vision for our current roles right what are we up to right now what are we creating and
18:41leaving behind for our leadership Legacy so it’s about awareness who are we also
18:48a you know a an assessment like Myers Briggs something that can can help you
18:54understand your um preferences your approaches but you also don’t have to take a formal assessment just pay
19:00attention to how do you operate what do you prefer right how do you communicate
19:06how do you interact and then you know how are you providing value and what is energizing
19:12you throughout your days right and then you’ll you’ll hone in on what’s most
19:18important to you as a leader I love that I love as well that
19:23you’re pulling it into them their autobiography they’re getting them to create their story story because the one
19:29thing that I believe connects us all irrelevant of our age race gender culture is stories we all teach and
19:37learn through stories so once we have a story we better understand it don’t we
19:44yes amazing so I mean obviously your book is called um the courage of a
19:49leader and what is it about courage that makes it so important yeah I was
19:57noticing in my work Kimel that every time I was impressed or inspired by what
20:05a leader was doing they were demonstrating courage and I began to categorize it in
20:13my mind uh and there are the courage of a leader four pillars the courage to be
20:19authentically you we’ve already been talking about that the courage to say what needs to be said yes and of course
20:26that shows up in a number of different ways the courage to trust the Legacy which is your leadership Legacy right
20:33and believing yes I was put on this Earth to fulfill this purpose and I’m
20:39gonna do that and then the courage to uh be bold and create the
20:46extraordinary I think it’s really easy to just get in a reactionary mode like uh you know we’ve all we’ve got all this
20:52stuff coming at us in our various inboxes and you know reacting to that or
20:57getting cynical about like this is just the way things are they’re always going to be that way instead of like okay how
21:05can I use my influence in the best ways that I know how to make the differences
21:11that are most important to me I love that and it reminds me of a conversation I was having on on LinkedIn yesterday
21:18and I I saw their quote was um think for a second it was to do the do the things
21:25that are important not the things that are urgent to actually take the time and go am I
21:32just stuck in the weeds and to your point in that cynicism and that it’s
21:37always going to be this way or am I actually affecting change am I doing big
21:42courageous bold moves am I looking for The Innovation am I looking for you know if this isn’t how if this isn’t filling
21:48me with joy and it’s probably not filling my people with joy how can we create joy as we move forward so that
21:56actually we all grow grow together create Joy that’s lovely Kimel
22:02but yeah and that’s kind of that’s going back to Stephen cvy isn’t it the the different uh quadrants of how we spend
22:09our time and that distinction between what’s important and what’s urgent right
22:15those things that are important but not urgent if we don’t pay attention to them Joy’s probably coming down yeah
22:23yeah and I I was a personal zapper of my own Joy by um doing all the things that
22:29were urgent but not important because I could get them off they were off my back then yeah but then more new urgent
22:36things came in I mean there is the old adage isn’t it if you want something done give it to a busy person if you’re
22:41busy cracking through all of these unimportant but very urgent things people see you as an opportunity to pass
22:48more on and only in I I think for me and I got this my last conversation it it
22:54was about being deliberate and conscious with our choices and and making sure
23:02that we’re owning and acknowledging why we’re making them and I love that your
23:07whole piece on how you do is pulling it because you’re pulling it back to what’s their purpose what’s their legacy what
23:12are they doing it for you provide them with that space to um
23:18self-reflect and self- adjust if that reflection doesn’t align yeah absolutely
23:25and you’re you’re making me think of something that I sh in one of my keynote talks Kimel is that I see too many
23:33leaders sometimes unknowingly playing the waiting game like waiting to have
23:39something right waiting until all these urgent things are complete right or waiting until they have the next
23:45credential or waiting until they have the buy off the Buy in of all their peers or waiting until they have the
23:51perfect plan you have everything that you need right now right take that next
23:58step I I love that it’s um I mean I’d love to to go for the much more umbr
24:06Michael Jordan quote of you don’t need to take the you don’t need see the full staircase you just need to take the next
24:13step but the one that always Springs to mind for me is actually from Frozen 2 um
24:18okay that was um that sometimes all you can do is the next right thing so you
24:25might not know anything else but if you can see a next right thing to do you just got to keep doing it because
24:32there’s no there is no perfect time there is never going to be the only
24:37thing we’ve got is right now and we can trust that everything we need is available to us to make right now the
24:44best right now it can be well and the and the truth of it is if we’re playing a big game if we’re going for something
24:51big and I have this visual in my book right like the next steps might be clear
24:56about the how but it get starts to get fuzzy after that right if we’re doing
25:02something we’ve never done before if we’re going for something big if we’re changing the business model for our team
25:08or our division we don’t know exactly how we’re going to get
25:15there and so yeah we just take those next steps and then we get our next
25:20pieces of information and those will help us figure out what’s the next step
25:25I love that it’s almost that um Having the courage to get comfortable with the uncomfortable uncomfortable
25:32when we don’t know what that picture is and when we can’t see all of the parts but you know having the Having the
25:39courage to to keep taking the steps you can see and Trust the new steps will
25:46appear and it does take courage right take a deep breath just like talking
25:51about it you know I feel it right it’s one of those things easier said than done but if the commitment needs to get
26:00larger than our discomfort absolutely and and sometimes
26:06I I don’t know if you find the same is it almost you we often we we we hold
26:11ourselves back with the cost of doing something but there’s a cost of not
26:16doing anything um and and once we ask ourselves both questions sometimes that can be the Catalyst to take
26:24step like because the cost of not doing is I stay exactly where I am and how comfortable does that
26:30feel that’s a great inquiry yep I love that um so Amy you’ve had such a varied
26:38um experience and and um been able to influence so many leaders on their
26:44Journey if you could give some advice to a new upand cominging leader that you
26:51what would it be yeah uh of course I I want them to
26:58declare their leadership Legacy right but to get there there there’s that
27:03piece about trust right trust yourself trust your
27:09strengths right trust who you are trust your your
27:15influence right and and and and there’s things that we can control
27:20and things that we can’t right but where is our influence and step into it play
27:27the game it’s bringing me back to the inquiry you just brought up kimal like right what’s
27:34the cost if we don’t and what’s possible if we do I love that I love that always
27:41thinking about you know the art of the possible what can we do imagine what could go could go well we’re very quick
27:47to imagine what could go wrong but if we can flip that you and the fact that we live in a world of
27:53polarity there is no up without a down so whatever we’re fearful of the exact OPP opposite it could also be true and
28:00if we you know if we focus our minds on that if we F I’ve often thought our minds were a little bit like a satna you
28:06know where what what you focus on is where you go it’s yes you follow it so
28:12you know if we start to focus on the things that we’re fearful of we find more of them come up and when we focus
28:17on the things that we’re hopeful for and we have the courage to take action um
28:23then amazing things happen don’t they and I I love the whole piece about trust trust for me is is hugely important but
28:31you can’t have trust without courage because you’ve got to be courageous to trust the things you can’t see yet and
28:37that’s why I love the whole the whole courage of a leader because I think it sums it up so beautifully which is you
28:44all the things that we that we need them to be to to be brave to um to take
28:50action to have difficult conversations to be kind because it’s takes courage to
28:57be kind to yourself as much as to others all of those kind of really pull back to
29:02that one core value of being courageous first to be able to trust to be able to
29:10deliver the Legacy that you have committed to and that you’ve intentional
29:16lied would that be fair that’s yeah that’s very well said yep I’m over here
29:22nodding with every spell of my body can yes and I do think and I do think it’s
29:29like the our leadership Legacy our commitment right that can pull us forward and pull us into that courageous
29:37space absolutely I I I love that because it because we’re giving ourselves a picture aren’t we you we’re giving
29:44ourselves a picture by setting that intention by by setting what our Legacy is we have to think what that’s going to
29:51look like yeah be able to create it so inad inadvertently what you’re also
29:57getting them to do which i’ had not thought of until just now is create the picture for the gap between the step
30:03they are now and business of where they’re heading which is just genius I
30:09love that yeah and well and it gives us a a game an experiment uh to be engaged with
30:17every day right if if if I’m about bringing care and compassion to every
30:22relationship every project every Endeavor right how do I do that okay
30:27that worked that didn’t work as well okay how do I how do I shift and having
30:33that be the The Narrative the game that we’re playing consistently in our minds
30:39it just ah it creates so much impact I love that you’re constantly looking for
30:45the iteration and well I love in in all the way that you’ve talked throughout you know throughout to day and in every
30:51conversation that that we have um you look for the lesson in everything and
30:57therefore you you to go back to what you said earlier in the show you look at how
31:03how much went well as much as what needs to change or how far you’ve come as much
31:09as how far you’ve got to go so that you’re allowing yourself to constantly
31:15see Life In Balance which is yeah I might not be there yet but I’m a lot closer than I was back there or the this
31:23bit didn’t work but again it’s usually not everything about it that didn’t work
31:29it’s they going back and going okay but if I just change that one element and try it again then that could work and I
31:37think often that’s the thing that stops people taking action is the
31:42fear that they’ve got to redo everything instead of being able to look at it and
31:49say we didn’t achieve the result but what bits did go well and what bits do
31:55we need to iterate on better outcome yeah exactly and it’s not we
32:02don’t have to get it perfect from the get-go we not even know what’s going to be perfect from the get-go get started
32:09right and iterate from there oh I love it Amy you know I could literally sh you
32:15all day always always look forward to it I’m very conscious of your time and the
32:21people watching so um could you tell us how can people get into touch with you
32:28uh yes you can get in touch with me through the website which is courage ofal leer.com and you can also look for
32:36courage of a leader on LinkedIn fantastic and we will ensure all of your contact details and socials are
32:42obviously in the notes below but if you could leave us with one last piece of sage advice what would it be ah you
32:50already have everything that you need I love that I love that it’s
32:55already within us Amy it’s been an absolute Joy I can’t wait until next time but thank you so much for coming on
33:02and sharing your journey your Insight and your inspiration you are one of the
33:07most courageous leaders I’ve met and you are definitely an authentic achievement
33:13thank you thank you Kimel can say all the same about you bless
33:22you