Authentic Achievements with Special Guest George Karseras
Welcome to another episode of Authentic Achievements, where we explore the journeys and insights of remarkable individuals achieving extraordinary success. This week, our host, Kim-adele Randall, is joined by a special guest whose expertise and passion for team development are transforming the landscape of leadership and collaboration.
Meet George Karseras
George Karseras is a Chartered Occupational and Chartered Sports Psychologist and the visionary Founder of Team Up, a leading UK-based management consultancy firm. With over twenty-five years of experience, George has honed his skills in developing high-performing executive teams across North America, Australia, Europe, the Far East, and Asia. His innovative approach is encapsulated in his groundbreaking book, Build Better Teams – Creating Winning Teams in the Digital Age, which offers a fresh perspective on team development.
Highlights of the Episode
Challenging Outdated Team Development: George explores why traditional team-building methods are no longer sufficient in today’s fast-paced, digital world. He introduces a science-based, scalable sequence of team development that can quickly enhance team effectiveness.
Key Concepts from Build Better Teams: Learn about the key principles from George’s book, which is endorsed by renowned figures like Ed Stafford, Amy Edmondson, and Edgar Schein. Discover how these concepts can be applied to create cohesive, high-performing teams in any industry.
Systems Thinking in Team Development: George discusses his contributions to Teams: systems within systems in Business Psychology in Practice, highlighting the importance of understanding teams as dynamic systems within larger organizational frameworks.
Practical Tips for Leaders: Whether you’re an executive, team leader, or aspiring leader, George shares actionable advice on how to foster collaboration, enhance communication, and drive performance within your teams.
About George Karseras
Beyond his professional accomplishments, George is a family man living in North Somerset. He enjoys cycling, surfing, and extreme sports, bringing the same enthusiasm to his personal life as he does to his professional endeavours.
Connect with George Karseras:
Website: www.team-up.company
LinkedIn: George Karseras
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Transcript:
0:00[Music]
0:06[Applause] hello and welcome to this episode of authentic achievements where it’s my
0:12absolute Delight to be joined by The Fabulous George casseras George welcome thank you for having me Kim and thank
0:18you for calling me fabulous and and a special guest oh you are both of those
0:24things but before we get into uh our conversation let me just share with our audience a little bit more about you so
0:30George is a chartered occupational and chartered sports psychologist and the founder of teamup a uk-based management
0:37consulting firm George’s got over 25 years experience in developing executive teams across North America Australia
0:44Europe the Far East and Asia he’s the author of build better teams creating winning teams in the digital age and
0:50teams systems within systems in business psychology in practice George challenges
0:56outdated ways of developing teams and introduces a simple scalable science-based sequence of Team
1:02development that FASTT tracks team working in digital and transforming environments build better teams is
1:08forwarded by Ed Stafford and endorsed by Amy Edmonson and Edgar shine George
1:13lives in with his family in North Somerset where he loves cycling surfing and in his words pretending to be an
1:19extreme Sportsman George welcome very please to be here I’m so looking forward
1:25to our conversation because I know it is going to be packed with Insight that the the audience can use to drive their own
1:33authentic achievement but can you tell us a little bit about your journey so far to get a started sure um well I I
1:41came to psychology um in in my late 20s so I was a late a late developer I guess
1:48um my first uh uh love was Sports I tried to become a professional tennis
1:53player um but career earnings of 2750 doesn’t
1:59really a great professional right so that didn’t last very long um but um
2:05I’ve always had an interest in Psychology and and also in medicine I guess because I wanted to be a doctor so
2:11um I took a kind of a a elongated route to get there but I was a medical rep for
2:17three or four years I had to Sy traveling um as well to find myself and
2:23um and then I eventually thought I really want to be a sports psychologist mainly because I wasn’t as good at tenis
2:29as I wanted to be and then in order to become a sport psychologist I was able to also become a occupational
2:34psychologist and um and then I changed then I guess I was late 20s early 30s I
2:40started Consulting I started doing work with teams as a small consultancy in in in London called sporting body mind run
2:47by Christopher Connelly and John S to amazing people and amazing psychologist
2:52taught me an awful lot um and they were the very first sports and business psychologists in the UK oh wow so they
2:59were the you know they were working to Tottenham Hotspur at the time which was a a premier foot football team did very
3:06well and they were bringing their work into the into the business setting and I was privileged to work with them in both
3:11Sport and business Professional Psychology and Sport business and then I left um I want to do bigger change and
3:18cultural sort of work so I I joined KPMG Consulting and I worked with them
3:23for three or four years and before I decided uh that I would do my own thing and started my own business in 2005 live
3:31um without any um real business plan or or or or or security or clients I just
3:39felt I wanted to give it a go um prepared to do it for two years we had
3:44some you know a little bit of equity in the house so that was enough for me to think okay well let’s give it a go for two years I never look back um so I’ve
3:51been doing uh this type of work now for myself and for my own business with my
3:57own clients in the way I want to work uh since 2005 so I guess that makes me a
4:03veteran amazing I mean that that’s what 19 years you must have had some
4:09fascinating stories throughout those 19 years because working for yourself has
4:14lots of ups but it comes with its challenges doesn’t it it comes with its um it comes with its benefits because
4:22you you’re Your Own Boss and and um you you know you as they say you e eat what
4:28you shoot or you you know you so in other words you um you know you you’re you’re totally dependent upon your
4:34yourself which I quite like you know is a true meritocracy I guess but also it comes with risk and um uncertainty and
4:42pressure um and running a small business is is is not the same as being a psychologist because uh you know there’s
4:50there’s all sorts of things I I I I have to do in order to be sustainable and um
4:56product development and uh you know Financial stuff and and sales and and um engagement management
5:05and um Pipeline and then then then the start what I really want to do is design
5:11workshops and and and um and facilitate and build teams and and create change
5:17right so that’s the fun stuff but it it’s a lot which explains why I’ve got no hair and I might look about 80
5:26but it’s it’s been it’s been an enjoyable if not entertaining right uh you know sort of uh what’s the word
5:33um um yeah right I think in some cases yeah I
5:39I love that and in what you do you’re helping organizations to transform their teams and and as a result of that
5:45transform themselves as well so that must be really rewarding uh it is rewarding
5:52um and and I get I get a huge kick out of people who tell me some of the things that I’ve been involved in have had a um
6:01you know a dramatic impact or a substantial impact and I think it’s not just some
6:07sometimes uh you know you want to know know that you’re making in business you need to be making a commercial impact you need to be making sure that
6:13businesses and teams are ultimately more successful than they would be if you weren’t doing your work um but I think
6:20the work I do is is is it always was it was on my mission you know not just to
6:27build successful teams and and or or develop leaders in certain you
6:33know to be successful in their roles or change cultures but to do it in a way which brought well-being or something
6:39like that to the people I work with and that dual aim has always been with me from day one and it hasn’t gone away and
6:46that that that is where the the the the reward really comes I think in in in in
6:51the combination of those two things yeah I love that because I remember I’d always thought my greatest lesson in
6:57leadership came from being a has um where they taught us to listen to really understand what the person wants
7:04to help them to try and achieve it and have them leave you feeling the feeling like the best version of themselves and
7:10I guess that’s kind of what you’re doing isn’t it you’re helping them to understand um helping them to then
7:15achieve it and then have them leave you feeling better as a result of the interaction which is a great purpose to
7:22have yeah I think the other thing I would add to that all very true gim is also that they pay money right they pay
7:29they pay they pay a fee for for my my time and my work and and uh it’s not just about leaving them better but it’s
7:36about um making sure that whatever they pay me they get more from that right so
7:44um there has to be a return on their investment and I I I also take that very seriously I feel responsibility not to
7:51um you know not just to make things better to make things better for the money they paid right that’s that’s
7:58another thing for me and it is it’s so important isn’t it that like you people feel that they that what they bought
8:06they value and and they see the value as being greater than what they paid for it which I think is got to be CAU to what
8:15we do um because sadly it’s not always CAU to what everybody does in this industry so I think setting yourself out
8:21on there and being driven by that ensuring that they do get a positive return on that investment not just in
8:27how they feel but actually the results that they see as well is is key isn’t it
8:33to how you run your organization I think it’s a good word you’ve used there value you know that’s the only way really we
8:39survive in business and and there’s so much change and transformation now and
8:45and uncertainty and we have to be relevant and if to be relevant we have to produce value essentially and so the
8:52cost of employing us has to be paid back by the value we bring and and value is
8:57the big thing right so I think you know it’s a nice word to use yeah no absolutely so you I mean in 19 years
9:05plus all the time um before that you must have had so many achievements but
9:10what would you say has been your greatest achievement so far um you know I know you You’ been ask
9:19this question and um um I I I had a answer then I changed it
9:26um but I I would say for for a good reason I think my greatest
9:31achievement um can I give two is that all right we okay so so I mean one of
9:37them is that I you can see now right in this um picture I I have a a pool
9:43table um you know you can see that my office I think what you see is what you get and I think what I bring to my my
9:50greatest achievement is that I haven’t sold myself out to be to be um
9:56successful in my work um I I think people not all clients will want to work
10:03with me but those that do I think um recognize that I am who I am and I don’t
10:10try to be anybody else and and I bring myself to my work and who you see at is
10:16who you see outside of work is that my phone or your phone
10:22[Music] second sorry about that um
10:30so yeah I I I I just I just I think I carry my
10:37personality and my S outside of work in the same way as I do inside of work so
10:44you know that might mean that um I might not be always as um polished or as as uh
10:54reassuringly uh smart or or something um you know but uh as as as
11:01others might be in my industry Consultants can be very impressive you know and very um polished and and um and
11:09I don’t think I’m like that I just I just do what I do and and I stick to who to myself I think and that’s probably be
11:15my greatest achievement is that I haven’t sold myself out and in and in doing that I’ve managed to stay relevant
11:22and I I I’ve done some good work so that that for me is the overriding achievement the second one I I would say
11:30and it is more of an ego boost than anything else is that you mentioned in my book that I wrote I mean that was an
11:36achievement itself writing that but I think the fact that that was endorsed and the work that I did was contributory
11:43in the field as and as such got two if I was to wish for two people to endorse my
11:49book and all the um uh authors and commentators and
11:55academics and writers in the field I’m in I couldn’t have wish for two more two better than Amy Emerson and edar shine
12:03they they’re two Heroes of mine right so the fact that I that they both came back having read my text and endorsed what I
12:10was saying about how to build a team and how to build a team quickly um really
12:16you know was it was like an amazing feeling you know to have those those two fact that others didn’t you know because
12:23um I’m not known in the field and they don’t often give endorsements and they don’t read you know there they’re
12:30peppered all the time by people like me saying please endorse my book please endorse my book it it got of go to the
12:35territory to to to a large degree but but to have those two not be like that
12:42it says you know it’s wonderful it really has been a major sort of U
12:47validation I think of of of um for me of what I’ve done and and what I’ve produce
12:54amazing I can only begin to imagine how great that must feel particularly when the hero of yours but I love the fact
13:00that you are living your life as you and you’re bringing your whole self because I think very often particularly you in
13:07the corporate world we get we get told to try and fit in don’t we to to try and
13:14mold ourselves and I was definitely very guilty of that for a lot of years in trying to be the corporate being that
13:19everybody expected um and it wasn’t who I was and it wasn’t until I gained the confidence to just be me which is a
13:27slightly hyperactive puppy dog approach to life um then actually I became more
13:32successful because I became more comfortable with who I was and I love that you’ve actually been able to be
13:38like that throughout your career yeah I mean it hasn’t come it
13:43hasn’t always been easy um the principal reason is I make loads of
13:49mistakes and I can be you know um yeah I
13:55can be a bit sloppy in in detail sometimes and and um
14:00you know I can be sometimes too honest or too brutal or too too um too sensitive sometimes to criticism um so
14:09it’s not easy right it really isn’t and uh I I don’t want anyone thinking that um you know it’s a better roses it’s not
14:16it’s a it’s a real um you know a challenge to to to hold on to and to
14:22keep believing right and and take knockbacks and uh all those things that
14:28you know you have to deal with right so you know it’s not it is it is a
14:33an achievement I think sticking with it is how I see that yeah no I I completely
14:38agree because I think often life only really makes sense in the rearview mirror doesn’t it when we’re in it going
14:44through it it kind of doesn’t make a huge amount of sense then you look back and go oh right okay so that is why that
14:50happened or that’s why I had to make that mistake and it’s it’s going back and looking at it isn’t it that the
14:55where we find the the real lessons to help us move forward yeah I think you know that’s one of the
15:01things which I I talk about right it defines my work is this concept of of learning you know and and um taking
15:09something from the experiences that we have and not beating ourselves up but extracting learning it’s a parental
15:16thing I have three children you know and I and I you know they um if you were to ask them you know what what would you
15:22think your father is most Keen for you to do they would probably that would be up there you know that you keep try to
15:29take something and and learn from things that either you’ve done well or you haven’t done so well and keep that
15:36Journey for me it’s been a very important part of my sanity is this idea of grow growing you know and continually
15:42to grow and keeps me makes me happy right if I’m acquiring new things and
15:48mastering things that I couldn’t do uh it’s part of who I am so I think we have to live our own values and and be our
15:55own uh you know know what makes us tick and I kind of work that out out if I’m not growing uh then I’m not really happy
16:02and if I’m not making mistakes I’m not really growing right so you know I’ve got I’ve got a cut on my thumb there can
16:08you see that cut there that was that was yesterday I’ve got bruises all you know all over I I
16:15fell over running up in the mountains yesterday um it was a bit slippy and so
16:20that’s just a a metaphor I suppose or example of a mistake that I made right
16:26so you know that’s I might Flo them and you know there’s pain but there’s also
16:34learning as as a result as well I love that because it’s I you I always believe it’s not the mistake that defines us
16:40it’s what we do with the mistake it’s it’s what we take away from it and my nan always said you know every day is a
16:46school day and every day we should learn something yeah always that’s always been my philosophy is like can I learn
16:52something every single day no matter how big or how small but actually that’s what brings me joy is that I become a
17:00better person each day because I’m continuing to evolve and grow well we have to ask ourselves a question you
17:06know to learn me have to that inquire right and be curious what happen so when I fell over um you know why did I fall over I
17:14haven’t fallen over running uphill for for several years I mean I haven’t run for a bit because I’ve had an injury but
17:20I think why did I fall over I mean I’ve fallen over downhill but why did I fall over uphill and I just caught my toe
17:26caught a rock that was sticking out and it was enough to sent me over but the reason I fell over was not because I hit
17:31that rock the reason I hit the rock I fell was the reason I hit the rock which was that I was thinking about something
17:38that was rather stressful at the time and I was and it was causing me some discomfort and because I was not really
17:44f it was it was not a nice thought it was you know it was a it was a some
17:50conflict I’m I’m encountering in my private life and um and that was enough
17:56for me to take my my eye off or have my natural kind of um you know Judgment of
18:04the terrain um compromise and then I fell over right so the lesson is you know if
18:10you’re going to not think about you uh if you’re not going to focus on the terrain when you’re running in you know
18:16tricky terrain then don’t think nasty conflict thought think think something else or don’t think at all that’s the
18:22lesson I would take from that yeah yeah I guess it’s about like truly being present to what you’re doing isn’t it
18:27and that’s easy to say and hard to do because our brain just doesn’t switch off just because we’ve said we’ve gone I
18:34tell you what right now I’m going to focus because it’s got a crafty little way hasn’t it trying to drag us into
18:39what it wants to do I think we’re human right so you know that’s the thing we have to accept the human the reality
18:45that we’re human and the brain is not um easy to easy to manage
18:54right it’s it’s especially my brain
19:03mine always like comes up with exactly the worst thing exactly time when you’re like really now that’s what
19:11with I guess when we’re present to it we could kind of like we could try and go I
19:17will think about that but not right now right now I need to think about something different to be present so
19:22what would you say has been the greatest lesson you’ve learned so far um I think um for
19:31me you know it’s a good question right because I’m talking about learning I’ve done lots of lessons over the years right lots of them so what stands out um
19:39I suppose um something which I was told by a um a mentor a coach marilia who
19:47lives in in Cardiff who’s been very good good for me very
19:53helpful and a lovely lady um and um she she made a point years ago which I never
20:01really actually had heard before and it was resonated and still does to this day and I still quot it actually a lot to my
20:07own clients which is that um um intention doesn’t excuse um effect right
20:15so that let me just break that down a bit because authenticity is very important and it’s a bit of a buzzword
20:22and and having positive intention is also important and talked about a lot
20:27you know what’s Our intention our purpose having good intention um but at the end of the day
20:33it doesn’t matter what our intention is if we do something and it causes an effect on somebody else and that effect
20:39is real and it’s not a nice effect especially then we can’t we can’t
20:45justify that effect on the basis we have good intention right and and and so I
20:51for a lot of the time when I until I heard that I was um giving people I think um to to
20:58much including you know uh my my late departed father who’s you know who’s
21:04who’s no longer with us I think um you know he he he wasn’t always the easiest person to to to um to deal with and he
21:12always meant well right he was a Greek Greek um quite quite a um strong well
21:18very strong character as many Greek men are especially second generation immigrants and a very very strong
21:24character Incredible integrity and and an amazing amazing man huge love for all
21:30of us but sometimes the love that he had and sometimes that what he was trying to do didn’t always have the affected me in
21:37ways that weren’t helpful and I never really validated that at the time and that didn’t do me any favors right and
21:43it a mental anguish in many cases and um and and until I was sort of realized
21:50that that they intentionally had didn’t excuse the effect the effect is real and therefore I I’m validated for the
21:57feelings I had you know and that was a big thing for me and and I I think
22:02that’s relevant in many cases in my or my work now you know that we mustn’t
22:08excuse people just because they meant well what they’ve done has had an effect and it’s real we need to accept that and
22:15yeah and you have to look at both sides of that don’t you I remember um in a particularly difficult um feedback
22:20session many many years ago I suddenly had a breakthrough which sadly I had it half an hour into the meeting would have
22:27been so much better if if I’d had it at the start which is people when you’re giving them feedback people will talk to
22:32you about their intention and you’re talking to them about their impact so actually if you start with this is what
22:38I think you were intending to do and we agree on that part they’re much more able to listen to what their impact was
22:45if it wasn’t in complete alignment that it gives us then the
22:51opportunity to align with the outcome we’re trying to achieve and they they
22:56know that you know their intention and then they feel there’s an arm around them which you can then um you know
23:03combine with and you know what happen is not acceptable you it’s not it’s not what we
23:09want and and it hurt somebody or it was not you know then we can give the tough love right on the back of that yeah
23:16absolutely it’s important to do that yeah and I think it just allows them to realize that they’re not under attack
23:22you you’re not saying I think you’re a bad person I think you’re trying to mess up it’s like I think you’re a good person I think you’re trying to do the
23:27right thing excuse um but it means that we’re not questioning your um your intention and
23:35and how your value set we are going to talk to you though about the impact you’ve had and that’s the piece that we
23:41need to change um but I think sometimes we we do end up in those conversations where we’re at crosswires don’t we where
23:48we’re talking about what happened and they’re talking about what they hoped would happen it’s like well we need to get those back in alignment so that we
23:56can actually move forward and help you to achieve what you were trying to achieve instead of what you did yeah I
24:04see it all the time um see on the TV you know um and and it’s also I see it when
24:11with weak apologies when people um do something or politicians you know they will say well I’m sorry if that that
24:18wasn’t my intention I’m sorry if that was you know that was that was uh great you know the it wasn’t my intention to
24:25do that and then they kind of half justify the apolog is I’m sorry that it turned out that way but my intention was
24:31good type thing so it’s almost like I’m not that comforable for what happened right they play that card and um and
24:40there’s not enough ownership given for the fact that irrespective of what they were trying to do they did do something
24:46that wasn’t helpful and therefore they need to be apologizing much more wholeheartedly for for um for the impact
24:54that that had and and and um not sometimes not even talk about the intention right it’s not relevant they
25:02had the impact it wasn’t helpful and leave it there um so it’s used as a justification I think too much yeah no
25:09no I agree I think it is more about that um owning what happened and then doing a
25:15doing something different about what you’ve done uh to you to put it to put it right sometimes you can’t take back
25:22what you’ve done but you can make sure you don’t do it again can’t you to bring it to life and you know the example that
25:28given I still quote it actually is when a a parent is crossing a road with a
25:33child and the child suddenly uh runs across and nearly car
25:39stops and narrowly avoids a catastrophic Collision right and the
25:46parent is so um upset and and fear full of fear and so agitated that they grab
25:53the child and then they beat the child you know to say you never do that again and they beat them beat them beat them
25:58and um they’re doing it because they don’t want them to do it again right so the intention is to protect their child
26:05um but actually the effect of that as we as we know is catastrophic right in
26:10terms of the damage that would do to the child so um the child later on is going
26:15to be thinking um well they meant well and therefore you know my fear and and
26:23depression or anxiety whatever is coming out of that you know it’s just it’s down to me not not down to that situation and
26:30so I think um the example I gave that that was that was given to me actually it’s good example because um it doesn’t
26:37matter what their intention was it never that beating should never have happened right end of and that’s the end of it
26:43right so I think that that that is an example just to bring it to life if anyone’s you know is interested in in
26:50this uh I just thought maybe an example might bring it to life a little bit what we’re talking about here yeah I know and
26:55that’s a great example because I think you know in those moments you when you know when a child is in danger as a
27:01parent you you just want them to be safe and and sometimes that you know you you
27:07might I always like try and talk to my little girl about it she she ran off one
27:12time she was looking at coloring and I couldn’t find her anywhere in this shop and the Panic just kept Rising until in
27:19the I think was screaming a name and charging around the shop and then went she’s here and I was like oh thank good
27:27thank goodness man to hope to take a moment to calm myself and then bent down to her level to say did you not hear me
27:34darling because Mommy was really panicked because I couldn’t find you and you weren’t responding and I thought
27:40something awful had happened and we had this little chat and like you are so
27:45calm she said well my son did that last week she I think I knocked him into into next week and I was like she didn’t
27:52understand the consequences of her action um so she so there’s no point yelling at her or join I’m in chaos
28:00there’s no point making her join me in chaos I just but I need her to understand that she can’t do that next
28:06time because what if some had what if something had happened but I don’t think we do always take that time do we to to
28:13kind of think of the long-term impact of what we’re going to do on the child um
28:19and having had to unpick some of my own childhood um to realize what I made it
28:25mean for my adulthood I’m trying really hard with little not to put that in
28:30there but it’s easier to say to do at times isn’t it it is yeah it
28:36is so George I’m coming to to the end because I’m very conscious of your time
28:41albeit I could chat to you all day if you could go back and give your younger self a piece of advice what would it
28:49be um my younger self I think I was
28:55um uh overly with what people thought of me and
29:01um and and I had a lot of fear I think of of um of the outcomes that I was
29:08seeing and I think the younger self would have benefited from being more
29:13concerned with the inputs that I that you know what I can control right what I can influence and I can influence really
29:21as I do now I hold myself to account I guess for uh you know what I do and the
29:26effort I put in and the judgment I take and the and the per you know the the values and the PE person I I try to be
29:33and and and so those are things I can control right so so therefore I’m I think the Judgment uh the the advice
29:40would be you know don’t be focused so much on on on what people thinking just
29:47make sure that you you you think you’re okay and you stand by your own standards and your own and then whatever comes out
29:53of that is feedback right and if that’s something that
29:58uh you can change or you you you want to change then that’s okay that’s what life’s about but focus more on on on
30:06yourself and in terms of what you bring and what you stand for and less
30:11concerned about how that lands I think would be so I would be less fearful in
30:17in my interactions and my in in in my work I guess and my friendships and you
30:24know all the interactions I have I would have had I love that great advice it reminds me of a quote that I can never
30:30remember whose quote it is but um but the quote is um other people’s opinion of you is none of your business um which
30:37I loved when somebody said that because I was like oh my God I always thought it was my business but once you give that up and go actually the only person whose
30:44opinion I can control is my own and living my values doing doing what I
30:51believe is the right thing and then being wholeheartedly accountable if I get that wrong um and doing something
30:58different is all I can actually control I think I realized that Kim when I when
31:05I actually was for the first time I remember actually not being bothered by or worried by the fact
31:12that someone didn’t um like me or didn’t like what I did or didn’t you know and I
31:19felt I was I was okay I I I didn’t know it was more about them it was about me
31:25and and for years I would never have actually found that was okay I would have really taken too much
31:30responsibility for that and it was all about me and I’d have had terrible guilt and terrible shame and terrible um you
31:36know inappropriate sort of um self-recrimination and actually when that happened I remember thinking it’s
31:42great actually this person doesn’t like me or doesn’t like my Approach doesn’t whatever I’m really happy actually
31:49because I’m not bothered by it now it was like you know it was a sense of Freedom it took a long time I’m not you
31:56know it took a long time to get there I think that would be my my advice would be to try to shortcut that and that’s
32:02what I try to do with my children it’s EAS said than done much easier than done yeah but I think just the fact that
32:08you’re focused on it you know there was another quote that really struck me when I saw it because I tried for years to be
32:15everybody’s cup of tea and we British we could argue about how we take we take our tea as much as we could about
32:21politics and religion but the the quote was I’d rather be somebody’s shot of whiskey than everybody’s cup of tea and
32:27I was like that’s it for the right people you’ll be there of whiskey and for the rest of them they’re just not
32:32your people that’s okay you can leave it there I quite like
32:37the quote I wouldn’t it was I wouldn’t want to join a club that would have me as a member
32:46that’s which I think is um brilliant
32:52actually that is probably one I should I should follow because that is probably very very true so George how can people
32:59get in touch with you what’s the best way um well I’m not very active these days on on on um on soci social media I
33:09do have some quite a few followers on LinkedIn that I don’t actually engage with because I’m I’m kind of in
33:14transition with my business in terms of trying to build something which I’m going to be announcing or launching at
33:21some point in the near future um but they can they can they can I’m on LinkedIn and I’m my my
33:28um um my email address is George Team um
33:33uhen up. compan and um and and the
33:39website which we restructuring is T teamup
33:44ww. te compan so they can just find me and if they want to and and I guess they
33:51really want to quick access in easy ways to go on Amazon um uh and the book my book is on
33:59there Bild better teams um you know George ceras Bill Bild
34:04better teams um and and that that that is a way that they can also access my
34:10work in a in an easy way because you know it’s it’s in the book
34:16amazing we will make sure all of those details are in the show notes below but George it’s been an absolute Delight as
34:22it always is to chat to you thank you so much for sharing such great insight and sharing your story with us I really
34:28appreciate you having been on great always nice to talk about me thank you for let thank you for letting me do that
34:34pleasure until next time take care thank you bye
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